To return an item to Romney Cycles (Kent) Ltd, please follow the procedure below:
- Please contact us via email as preferred option or phone with your postcode or customer number to obtain a returns form & number.
- Pack the item or items in suitable packaging and ensure return number is clearly shown on the outside of packaging.
- Include a small message detailing the problem, please include your home postcode and any receipts.
- Return to: Returns, Romney Cycles (Kent) Ltd, 77 High Street, New Romney, Kent, TN28 8AZ
- Please use a recorded method of shipping to ensure your items arrive safely and not lost.
- Faulty goods covered by warranty which have been used will be repaired where possible or replaced where this is not a practical option.
- Returned items which are new will be refunded or replaced as required.
- You will be refunded via your original payment method.
Returns Contact Information:
Telephone: 01797 362155